Callback type

API Field Integration

Initiated actions

new

New booking callbacks

Booking from the schedule, landing page, widget

cancelled

Booking cancellation callbacks

“Cancel” a meeting by an expert, client or owner/admin

woker_removed

Renewal callbacks

“Remove expert”

worker_assigned

Renewal callbacks

“Add expert”

reschedule

Booking reschedule callbacks

“Reschedule” a scheduled or cancelled meeting

report

Renewal callbacks

“Create report”

custom_fields_or_note_changed

Renewal callbacks

“Edit”

in_work

Renewal callbacks

“Accept to work”

id

unique internal meeting ID

booking

JSON with basic information about the meeting

cancel_url

link to cancel the meeting on behalf of the company owner

cancel_url_client

link to cancel the meeting on behalf of the client

created_at

meeting creation time

custom_fields_values

JSON with custom field values in the format:
{

"field identifier": "meaning",

...

}

first_booking_at

time when the customer first used the service

lesson

JSON with basic information about the service

note

company’s comment

old_booking_cancel_reason

reason for rescheduling the previous booking (during the reschedule, it is cancelled, when cancelling, the reason is indicated, which is entered in this field, and then a new booking is created)

old_id

identifier of the previous booking (after the reschedule, a new one is issued, and the old one is indicated here)

report

JSON with information about the meeting summary, in case the expert created a report

reschedule_url

link to reschedule the meeting on behalf of the company owner

reschedule_url_client

link to reschedule a meeting on behalf of a client

team

JSON with basic information about the company

updated_at

?time of last service update

utm_params

worker

JSON with basic information about the appointed expert

zoom_join_url

a link to the Zoom meeting if Zoom is specified as the venue

by_teacher

meeting booked by an expert from the schedule (true) or by client from landing/widget (false)

client

JSON with basic information about the client

client_timezone

client’s time zone

comment

client’s comment which was left during the booking, if not - null

start_time

meeting start time

session_state

meeting with expert processing status: scheduled (meeting was just created), in_work (meeting was accepted to work), finished (expert created meeting report), cancelled (meeting was cancelled)

end_time

meeting end time (start_time + service duration)

state

meeting status: new (created) or cancelled (cancelled)

id

unique internal user identifier (acting as a client/employee/owner/expert)

avatar_url

link to user’s avatar

domain

user’s domain name on cabinet.fm

email

user’s name

name

user’s name and surname

phone

user’s phone number

id

unique internal service identifier

description

service description

price

service price

title

service title

comment

employee report text

state

outcome of the meeting selected by the employee: success (the meeting took place) or cancelled (the meeting didn’t take place)

id

unique internal company identifier

name

company’s name

booking.cancel_reason

reason for meeting cancellation, if specified

cancelled_by

JSON with basic information about the cancellation initiator

callback_type

callback type

new

JSON with information about new booking

old

JSON with information about past booking